Small Business Links
page 1

General Small Business Information

1. Business Name Registration and Information
Companies and Personal Property Security Branch
Ministry of Consumers and Business Services
393 University Ave. 2nd Floor, Toronto, ON  M5G 2M2
416-314-8880
1-800-361-3223
http://www.cbs.gov.on.ca/mcbs/english/company_info.htm
Canada Custom and Revenue Agency (CCRA)
Goods and Services Tax
Income tax and Payroll Deductions
Import/Export Tax
Corporate Income Tax
1 Front Street West, 1st Floor
Toronto, ON M5J 2X6
General Inquiry 1-800-959-8281
Business Enquires and Registrations
1-800-959-5525
Forms Dept. (Employers Kit) 1-800-959-2221
http://www.ccra-adrc.gc.ca
2. Goods & Service Tax (GST)
Canada Customs & Revenue Agency (Business Window)
1 Front Street West, 1st Floor  1-800-959-5525
Forms & Publications  1-800-959-2221
Employer's Health Tax
Ministry of Finance
5 Parkhome Ave, 2nd floor
(Yonge & Sheppard)  1-800-263-7965
3. Retail Sales Tax (RST)
Vendor's Permit
Purchase Exemption Certificate

Employer Health Tax (EHT)
North York Regional Tax Office
Retail Sales Tax Office
Ministry of Finance
5 Park Home Ave., Suite 200, 2nd Floor
North York, ON  M2N 6W8
(Yonge & Sheppard) 
416-222-3226
1-800-268-8852
http://www.trd.fin.gov.on.ca
Workplace Safety & Insurance Kit
The Workplace Safety & Insurance Board (WSIB), Ministry of Labour
200 Front St. West, 10th Floor
416-344-1013
416-344-1007
1-800-387-0080
http://www.wsib.on.ca
4. Municipal Licenses
Municipal Licensing & Standards
Taxicab Unit
150 Borough Drive, 2nd Floor 
Scarborough, ON  M1P 4N7
416-392-3082
416-392-3000

Businesses & Trade
112 Elizabeth Street, 1st Floor 
Toronto, ON  M5G 1P5
416-392-3046
Trade Certification
(required for certain trades)

Ministry of Education & Training
625 Church Street, 1st Floor  416-326-5605
Training Hotline 416-326-5656
 
5. Import Information
(Duties, Tariffs, Quotas, Importer's #)
Canada Customs & Excise Division
1 Front Street West  1-800-959-5525
or Cargo Pearson Airport  905-612-7937
Registering Special Businesses
Itinerant sellers, etc...

Ministry of Consumer & Commercial Relations
250 Yonge Street, 32nd Floor   416-326-8800

Canada Ontario Business Call Centre
Information Line   1-800-567-2345
6. Import/Export Permit Applications
416-973-8022
 
City of Toronto Small Business Centre
Toronto City Hall
100 Queen St. W., Mail Floor, Toronto, ON  M5H 2N2
416-392-6646
7. Ontario Business Connect Helpline
416-314-9151
1-800-565-1921
http://www.cbs.gov.on.ca/obc
 
Canada-Ontario Business Service Centre
(COBSC)
416-954-4636
1-800-567-2345
Fax 1-800-240-4192
http://www.cbsc.org/ontario
8. Employment Standard Branch, Ministry of Labour
1201 Wilson Ave, 2nd Floor, Building E, Downsview, ON  M5V 3J1
416-235-5330
1-800-531-5551
Fax 416-235-5080
http://www.gov.on.ca/LAB/main.htm
 

Small Business Information Sources

9. Business Development Bank of Canada
150 King Street West, #100   416-952-6094
Ministry of  Enterprise Opportunity and Innovation
900 Bay Street, 8th Floor   416-325-6666
10. Toronto Business Development Centre
1071 King Street West   416-345-9437
 
Foreign Affairs & International Trade
Export Controls/Permits   613-996-2387
Info Export   1-800-267-8376
11. Federal Government Bookstore
Renouf Publications Bookstore
12 Adelaide Street West   416- 363-3171
 
Export Information
Ministry of Economic Development & Trade
Trade Development Division
56 Wellesley Street West, 7th Floor   416-314-8200
12. Ontario Goverment Bookstore
Publications Ontario
880 Bay Street (at Grosvenor)   416-326-5320
 
13. Street Vending
Metro, Sidewalk and Curblane Vending Office
112 Elizabeth Street   416-338-7224

Special Events  416-392-1802
Labour Regulations
Ministry of Labour, Employment Standards Branch
400 University Avenue, 9th Floor   416-326-7160
 
14. Innovation Centre - Waterloo
Inventors Assistance Program   1-800-265-4559
Metropolitan Toronto Reference Library
789 Yonge Street (at Bloor) 
Toronto, ON M4W 2G8
416-393-7196
15. Affordable Consulting Services
Ryerson Consulting 416-979-5059
Impact Consulting 416-978-4343
York University 416-736-5069
Statistics Canada
25 St. Clair Ave. East, 10th Floor
Toronto, ON  M4T 1M4
416-973-6586
1-800-263-1136
http://www.statcan.ca
16. Alcohol & Gaming Commission
20 Dundas Street West 416-326-0450

City Realty & Business Taxes
Tax and Water Revenue 415-338-4829

Citizenship & Immigration Canada
Immigration Inquiries 416-973-4444
Local Business Self-help Offices
Brampton   905-874-2650
Etobicoke   416-394-8949
Markham    905-475-4890
Mississauga   905-615-3275
Newcomers    416-415-2370
Scarborough   416-396-7169
Vaughan    905-832-8545
17. Human Resources Development Canada
Foreign Worker Recruitment
416-954-3111
Self-Employment Assistance Program
Job Opportunities
Workplace-Based Training
Project-Based Training
....Contact your nearest HRDC Office

Agriculture & Agri-food Canada
Packaging and labeling food products
416-954-0623

Health Canada
2301 Midland Avenue, Scarborough
416-973-1600
Industry Canada
Intellectual Property Div.
416-954-1429
'Patent, Copyright, Trade Mark,
Industrial Design, Federal Incorporation
Consumer Products Division
416-954-1405
* Packaging & Labeling - non-fccd products
* Textile CA#
* Jewelry & Precious Metals

Food & Consumer Products Manufacturers of Canada
885 Don Mills Road, Suite 301
UPC#'s 416-510-8024
 
18. Associations etc...
Better Business Bureau  416-766-5744
Manufacturers' Alliance & Exporters Assoc.  798-8000
Canadian Franchise Association  905-525-2896
Canadian Importers Association  416-595-5333

Canadian International Trade Assoc.  416-351-9728
Canadian Standards Association  416-747-4129
Certified General Accountants Assoc.  416-322-6520
Insurance Bureau of Canada  416-445-5912          

Lawyer Referral Service  1-900-565-4577
Toronto Board of Trade  416-366-6811
Retail Council of Canada  416-922-6678
YMCA Enterprise Centre  416-928-3362
Young Entrepreneurs Association  416-588-0908
City of Toronto Departments
Tax Enquiries 338-4829
Purchasing (Tenders) 392-7851
Zoning & By-law Inquiries 392-7522
Public Health Inquiries 392-7401
Fire Prevention Inquiries 392-0160
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Modified March 3, 2004
For more info email to qed@ica.net